(pending)

MS-4004: Empower your workforce with Copilot for Microsoft 365 Use Cases Course

Dates

10 April – 26 May 2025

Location

New Horizons Bulgaria

Trainer

Dimitar Ionkov

MS-4004: Empower your workforce with Copilot for Microsoft 365 Use Cases

Microsoft Copilot for Microsoft 365 is one of the most advanced AI solutions available, designed to enhance productivity and streamline daily workflows. Seamlessly integrated into core Microsoft applications like Word, Excel, PowerPoint, and Teams, Copilot leverages AI to provide personalized recommendations and automate routine tasks, optimizing both performance and efficiency.

The MS-4004: Empower your workforce with Copilot for Microsoft 365 Use Cases course equips you with practical skills and hands-on knowledge to maximize the potential of Microsoft 365 Copilot in real-world business scenarios. Whether you're working in sales, marketing, human resources, finance, or another industry, this course will help you automate workflows, improve team collaboration, and work smarter with AI-powered assistance.

Prerequisites

  1. Students should have basic functional experience with Microsoft 365 services.
  2. Students must have a proficient understanding of general IT practices.
  3. Students must have access to a Microsoft 365 subscription (BYOS) in which they're licensed to use Microsoft 365 Copilot.
  4. Students must also have a Microsoft OneDrive account, since Copilot requires OneDrive to complete the file sharing tasks used throughout the Use Case exercises.

Why Take This Course?

Target Audience

  • Business professionals aiming to improve productivity and streamline workflows.
  • IT specialists focused on implementing and managing Copilot within organizations.
  • Anyone interested in learning how to use AI to enhance their Microsoft 365 experience.

Course Outline

Date of Conducting: (pending)

Duration: 1 day / 8 ed. hours

Hours of Conducting: 9:00 – 16:30 EEST (UTC+3:00)

Language of Conducting: English

Learning Method: Hybrid

Trainer: Dimitar Ionkov

  • 1. Introduction to Copilot for Microsoft 365
  • 2. Microsoft is committed to responsible AI
  • 3. Explore the possibilities with Copilot for Microsoft 365
  • 4. Optimize and extend Copilot for Microsoft 365
  • 5. Executives Use Case
  • 6. Sales Use case
  • 7. IT Use Case
  • 8. Marketing Use Case
  • 9. Finance Use Case
  • 10. HR Use Case
  • 11. Operations Use Case
  • 12. Challenge Use Case

Next Dates of Conducting: (pending)

Trainer / learn from the best

Dimitar Ionkov

Dimitar Ionkov

Senior Trainer – Technical and Leadership Skills

Dimitar Ionkov has over 20 years of professional experience in the IT and business fields. He has excellent technical and business skills. For more than 16 years, he has been involved in developing and delivering training on Microsoft Office and technical applications, as well as developing leadership skills.

He has experience in international companies in various industries and has held positions as Customer Service Representative, Technical Expert, Regional Manager for EMEA customers, Operations Manager, Capability Development Manager. For the last 5 years, he has been actively involved in Customer Relationship Management working with companies based in the USA and Europe. His diverse professional experience has a significant impact on the way he conducts training because he can provide a wide range of concrete examples, which in turn brings a higher added value to the trainees.

Dimitar is a highly qualified Microsoft® Office and ITIL® Medium OSA trainer, which helps him to better understand customer processes and place Microsoft® Office knowledge in the context of work processes. Thanks to his diverse experience of working with clients and partners from different countries and completing successful international projects, he has practical knowledge in the areas of leadership, soft skills, and entrepreneurship, which he shares during the courses.

For 7 years of teaching at the New Horizons Bulgaria training center, Dimitar has trained over 1400 students.

Evaluation by Students – Dimitar Ionkov

(2023-2024)
Evaluation by Students (2023-2024) for Dimitar Ionkov

Trainings Led by Dimitar in New Horizons:

  • Microsoft Excel 2019 – Part 1, Part 2, Part 3;
  • Microsoft 365 for End-users;
  • Microsoft Word 2019 – Part 1, Part 2, Part 3;
  • Microsoft PowerPoint 2019 – Part 1, Part 2;
  • Programming with VBA;
  • PL-300T00: Microsoft Power BI Data Analyst;
  • Google Sheets;
  • Providing Outstanding Customer Service;
  • Constructive Conflict Management;
  • Critical Facilitation Skills for Leaders;
  • Presentation Skills;
  • Prioritizing Your Time Effectively;
  • Expanding Your Emotional Intelligence, and others.

Certifications:

  • Microsoft® Certified Trainer;
  • Microsoft Certified: Power BI Data Analyst Associate;
  • ITIL4® Foundation in IT Service Management;
  • ITIL® Intermediate in Operational Support and Analysis;
  • Instructional Design: Storyboarding;
  • Components of Effective Learning;
  • The Future of Workplace Learning.

Why Choose New Horizons Bulgaria?

  • 24 years as a leading provider of IT and business training
  • Member of the global New Horizons network of training centers worldwide
  • More than 45 700 trained students in Bulgaria since 2002
  • 98% of our clients would recommend our trainings
  • Best European Center in New Horizons Global Network for 2020, 2018, 2015, 2014, and 2012
  • #1 Center for IT trainings in Bulgaria according to the Computerworld "ICT Top 100" ranking for 2020-2011 and 2008
  • Certified instructors with extensive experience and international recognition
  • Flexible, adaptive learning methods aligned with your personal learning style
  • New Horizons Bulgaria is a Certified Microsoft Learning Partner

Book Your Seat Now! / Save The Date

Upcoming dates:
  • 18.06.2025, 9:00 – 16:30 EEST (UTC+3:00) | Hybrid | Language: Bulgarian

Register today! Space is limited!

* VAT excluded.

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New Horizons Bulgaria

36 Dragan Tsankov blvd.
Interpred, block A, floor 6
1040 Sofia

Training: +359 885 666 815
Exams: +359 885 601 989

office@newhorizons.bg

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